Return Policy & Refund Methods
If the product you received fulfills the terms of return policy and you prefer to not replace the product or exchange the product, either of the following refund method can be chosen.
If the product is eligible for refund, the shipping or delivery charge will be refunded along with the paid price for the product.
When you return your product, your refund amount and refund method may vary according to the products and circumstances.
The refund process shall be initiated by us in 3-4 days after receiving the return claim.
Following are the Refund options:
| Refund method | Refund Time (after refund is processed) |
|---|---|
| Credit Card | 10 – 15 Days |
| MountEmart Gift Card | 1 Day |
| Debit Card | 10 – 15 Days |
| E-sewa | 3 – 5 Days |
| IME Pay | 3 – 5 Days |
| Fone pay | 3 – 5 Days |
| Cash | 10 Days |
The refund process will only be proceeded if the returning of the product satisfies with the Return Policy of MountEmart.
© All the Rights in relation to these text reserves to MountEmart.